FAQ – ONLINE BOOKINGS
NO BEDS AVAILABLE
If the system does not show any availability, it means that all beds for that date are already fully booked.
UNABLE TO COMPLETE THE BOOKING
If the confirmation button does not work or the payment cannot be completed, please try to:
- use a different device or browser;
- disable any automatic page translation tools.
CAN I MODIFY OR CANCEL MY BOOKING?
For modifications, cancellations or special requests, please contact us directly by email: rifugiovazzoler@gmail.com
CAN I STAY WITH MY DOG?
No, dogs are not allowed inside the hut for overnight stays or inside private rooms and dormitories.
HOW DO I KNOW IF MY BOOKING IS CONFIRMED?
Once the booking has been completed, you will receive:
- the confirmation of the deposit payment;
- an email with the booking summary and the related booking code.
Se non ricevi nulla entro pochi minuti, controlla anche la cartella SPAM o posta indesiderata. In caso di problemi, contattaci direttamente via mail.
DO YOU HAVE A WAITING LIST?
No, we do not operate a waiting list for bookings. In case of cancellations, availability is automatically updated on the online booking system.